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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge
Elements and Performance Criteria
Range Statement
Performance Evidence
Knowledge Evidence
A person demonstrating competency in this unit must identify:
the effects of wet and dry soils on external surfaces including: timber, tile, laminate, painted surface and canvascleaning techniques and equipment including:scrubbing, mopping, sweeping, polishing, vacuum and pressure cleaningindustry-standard equipment such as, glass cleaning agents, ladders, pressure hoses, dry and wet lint free cloths, lint free towels, microfibre clothes, mops, and squeegees.cleaning agents; cleaning solutions for external surfaces; including hard surface cleaning solutions for brick and glass, low environmental impact cleaning solutions, solvent cleaners, stain removal agents manufacturers’ instructions for mixing and using cleaning chemicals and stain removerworkplace requirements for undertaking all aspects for maintenance of external surfaces including: key workplace health and safety, hygiene and environmental regulations use of safety data sheets (SDS) and selection, care and use of PPEidentifying and understanding the requirements of manufacturers’ instructions for mixing and using cleaning chemicalssafe handling and usage of cleaning equipment and cleaning agentsmanual handling techniques for moving furniture and fittingsmethods for communicating and clarifying work requirements with supervisors and clients; verbally, in person or via phone, via electronic medium such as text and email, electronic or written reportsworkplace procedures for:health and safety, hygiene and environmental carecommunicating and clarifying work requirements with supervisor, team members or clientnotifying supervisor, team members or client of work completion; verbal communication in person or by phone, written communication including hard copy cleaning schedules, text or electronic formuse and care of equipment; including checking electrical safety tags to ensure safe use of equipmenttidying work areas, disposing of soil and waste, cleaning equipment and PPE, and storing equipment and chemicalsreporting incidents; accidents and injury, damage to or breakages in the cleaning area or cleaning equipment, theft and threats to personal security